Authors: Andrew Thomas

Number of Pages: 215

Publication Date: 2004

ISBN: 0435456733

Cover: Paperback

Creating and inspiring an effective team of staff is one of the most important aspects of managing in care. Leading and Inspiring Teams provides you with comprehensive coverage of the core issues involved in managing your staff.

Leading and Inspiring Teams includes:

• Policy and practice - explanation of the legislation and how it applies to the care sector.
• Tools and Techniques - practical guidance on how to create an effective working environment. This includes; diffusing conflict, building working relationships and discipline and grievance procedures.
• Achieving Best Practice - advice on how to implement the revelant procedures to lead and inspire your team.
• Case Studies - clear examples of how staff issues can impinge on your team and how you can create a professional and harmonious workplace.

If you are studying for your Registered Manager Award NVQ 4, Leading and Ispiring Teams provides you with in-depth coverage of units RG6, HSCL4U9, C10 and C13. It is also relevant for people studying a foundation degree in health and social care or a degree in social work.

Contents

Introduction

Chapter 1: Principles and policy

Chapter 2: Tools and techniques

Chapter 3: Achieving best practice