Authors: Gillian Dale

Number of Pages: 263

Publication Date: 2007

ISBN13: 9780435445898

Cover: Paperback

Get underway with your travel and tourism career!

Books 1 and 2 (See also Book 1 - stock code 04473) in this series provide you with everything you need to suceed in your BTEC National course in Travel and Tourism. Written by an experienced tutor, and endorsed by Edexcel, these essential resources bring alive the world of Travel and Tourism using contemporary case studies, real industry scenarios and crystal-clear explanations of key terms.

BTEC National Travel and Tourism Book 2 covers eight optional units, so it is perfect for the Certificate and Diploma. It explores the roles and responsibilities of holiday representatives, tour operations and current issues in this exciting industry .

BTEC National Travel and Tourism Book 2 offers you:

• 'Assessment Activites' and 'Grading Tips' to help you track your own progess and achieve the highest grade you can
• 'Knowledge Check' questions to revise your learning in each unit
• Contemporary Case Studies to give insight into key issues and put theory into context
• 'Theory into Practice' features to help you build your skills of analysis and evaluation
• 'Preparation for Assessment' at the end of each unit to help you build your portfolio of achievement

Contents

Unit 10: Investigating the cruise sector
Unit 12: Tour operations
Unit 14: Roles and responsibilities of holiday representatives
Unit 16: Events, conferences and exhibitions
Unit 18: The appeal and importance of UK visitor attractions
Unit 19: Hospitality operations in travel and tourism
Unit 24: Handling air passengers
Unit 26: Current issues in travel and tourism